Product Review: Omega M-5000 DLX Massage Chair Recliner
The Omega massage chair line is known for thorough and comprehensive massage chairs. The Omega M-5000 DLX massage chair is the subject of this product review. We present a review which will rate the M5000 in 5 categories. We also score each category up to 20 points. The scores from each category are totaled to give an overall rating for the massage chair. Here is our evaluation of the Omega M 5000 DLX massage recliner.
Warranty Coverage & Customer Service: We equate the warranty coverage to obtaining an insurance policy. It is something you hope you never need to use, but just in case it is critical to have it. You want to make sure you are adequately protected. Here is the warranty coverage for the Omega M5000 DLX: You get 5 year coverage on the frame of the chair; 3 years coverage on parts; 3 years coverage on labor; 90 days of in home technician service; and 1 year of shipping for parts. This is excellent warranty coverage. Omega also provides solid customer service and competent technical capabilities. We rate the warranty coverage and customer service for the DLX as a 19.
Comfort & Ergonomics: This is a vitally important category for your long term comfort needs. For you to relax, a massage chair needs to fit the body, so you are comfortable. The design of the chair needs to facilitate that all controls are easily accessed. The DLX is well designed from this perspective. The seat is plush as well as the back pad. There are a series of pads for the back. There is a removable back pad, the main back pad, a neck pad and a head pillow. These are adjustable to suit your needs. All of the functions of the chair can be operated from the main remote. There is a hidden panel in the middle of the slim controller for manual operations and for the music controls. We rate the DLX an 18 for comfort and ergonomics.
Ease of Use: The electronics being incorporated into the devices of today are simply outstanding. There are more and more features available and that is great news for consumers. The challenge, of course, is designing these devices so that one does not need a PHD to use it. We like the DLX from an ease of use perspective. It has a simple design for its remote control. There are single-touch auto massage programs. A clear LCD screen to show what the chair is doing. They also have a hidden panel for all the manual massage adjustment as well as the MP3 player controls. We rate the M-5000 an 18 for ease of use.
Key Features: The M5000 has one of the best neck and shoulder massages. This automatic program is thorough and invigorating. The programming of the massage hits all the right points and provides deeper penetration. An extra pad is included to soften the massage for those that want it softer. This is certainly one of the best massage programs we have tried. Another important feature of the LDX is one for relaxing. The M-5000 has an MP3 player. The massage chair comes with a USB stick that you can load up with MP3 compatible music. Slip on the headphones and let the DLX take you to higher states of relaxation than you thought possible. We give the M5000 an 18 for features.
Massage Therapy: Of course, massage therapy is what a massage chair is all about. Here is the run down with the DLX: 5 automatic programs, 4 manual massages, and 4 manual massage back courses. The back courses target the full back, neck and shoulders and lower back. The manual massage functions include finger press, kneading, tapping and combination kneading/tapping. You can adjust the manual massages to 3 levels of intensity. You also get an air massage system for the lower body. The lower body air massage targets the buttocks, thighs, calves and feet. The air compression can be set at either firm or gentle. The airbags have reflexology nodes that provide total body relaxation. We give the DLX an 18 for massage therapy.
The Omega M-5000 DLX is a striking massage chair and we believe it was the first to incorporate wood armrests for a nice designer touch. The warranty coverage is the best of its kind in this price range. The foot reflexology massage is excellent relief for those who enjoy a good foot massage. The automatic massage programs are penetrating, comprehensive and thorough. If you have back, shoulder or neck issues, this massage chair provide excellent relief. Throw in the MP3 music player and you have a relaxation machine that will provide you years of relieving massage therapy. The M5000DLX is an outstanding massage chair recliner and rates overall a 91/100.